info@trendelladigital.com

trendella-digital

Privacy Policy

Last updated: 2025-07-28

This Privacy Policy explains how Trendella Digital (“we,” “us,” or “our”) collects, uses, and safeguards your personal information when you visit our website at https://trendelladigital.com or engage with any of our consulting services, communications, or digital resources (collectively referred to as the “Website”).

We are committed to protecting your personal data and ensuring your privacy is handled with transparency and care. By visiting or using Trendella Digital, you agree to the practices described in this Policy.

If you have questions about how we manage your data, you may contact our team at [insert support email].

What Information We Collect

We collect personal information that you choose to share with us directly. This can happen when you:

  • Fill out a form or request a consultation
  • Purchase a service or download resources
  • Subscribe to newsletters or email communications
  • Interact with our consultants or client support
  • Submit feedback or participate in surveys
  • Apply for a role or submit a collaboration request

The types of personal information we may collect include, but are not limited to:

  • Full name, email address, phone number
  • Billing or business address
  • Company or brand information
  • Industry, business goals, and current stage
  • Preferences related to services or content
  • Any other details you choose to provide during your engagement

We collect this data to deliver our services, fulfill contractual obligations, maintain client records, and comply with legal requirements.

Data Collected Automatically

When you browse the Trendella Digital website, we may automatically collect technical data through your browser or device. This may include:

  • IP address and approximate location
  • Device type, OS, and browser version
  • Language settings
  • Website activity (e.g., pages visited, time spent)
  • Referral source (e.g., ad, search engine, or link)
  • Session time, clicks, and navigation behavior

This information is collected using cookies and analytics technologies to help us understand user behavior, improve our website performance, and personalize your experience.

Please refer to our Cookie Policy for more details.

Your Cookie & Tracking Preferences

You can control how cookies are used on your device through your browser settings or by adjusting preferences using our on-site consent tools.

Please note: Disabling some cookies may impact the functionality or availability of certain features on the site. Our platform does not currently respond to “Do Not Track” signals issued by browsers.

Combining and Enriching Data

We may combine data from different interactions (e.g., your form submissions, support conversations, or website activity) to provide a more tailored experience, improve service quality, and support your goals more effectively.

If You Choose Not to Provide Certain Information

Some information is necessary for us to provide our services. For example, without a valid email or payment details, we may be unable to process your request or deliver your consultation.

You’re responsible for ensuring that the information in your account or form submission is accurate and kept up to date.

Children’s Privacy

Trendella Digital does not knowingly collect personal information from individuals under the age of 16. If we discover that data has been submitted by a minor without verified parental consent, we will take appropriate steps to delete that information.

How We Use Your Information

We process your personal data based on one or more of the following legal grounds:

1. Contractual Obligation

To fulfill our agreement with you and deliver services, we use your data to:

  • Process service orders and payments
  • Provide access to consulting materials or deliverables
  • Verify identity for account access
  • Send important updates related to your booking, engagement, or service lifecycle

2. Legitimate Business Interests

We may use your information to improve the performance, relevance, and safety of Trendella Digital, such as:

  • Enhancing user experience on our website
  • Tailoring services and communication to your preferences
  • Providing support and responding to inquiries
  • Recommending relevant content or service options
  • Monitoring engagement to guide service improvement
  • Preventing fraud and maintaining platform security
  • Conducting feedback collection, research, or user experience testing

Where permitted by applicable law, we may use your contact details to send you service updates or promotional content. You may unsubscribe at any time.

Anonymized or Aggregated Data

We may process data in an anonymized or aggregated format for purposes such as analytics, reporting, or business strategy. This information does not personally identify you and may be shared with third parties without further notice, where legally allowed.

How We Share Your Information

We do not sell or rent your personal data. We only share it under the following limited circumstances:

1. With Authorized Service Providers

We work with third-party partners who help operate or support Trendella Digital, including:

  • Secure hosting and cloud infrastructure providers
  • Payment processors and financial systems
  • Email marketing or CRM tools
  • Analytics platforms
  • Scheduling and communication tools
  • Legal, tax, or compliance support

All third-party partners are bound by confidentiality and data protection agreements. They are granted only the data necessary to perform their specific functions.

2. Legal and Regulatory Compliance

We may disclose your information when required to do so by law, regulation, legal process, or government request. This includes:

  • Responding to lawful authority inquiries
  • Meeting tax, audit, or financial reporting obligations
  • Investigating suspected violations of our Terms
  • Protecting the rights, safety, or property of our users, team, or others

3. Fraud Prevention and Security Measures

We may access or share personal data when necessary to:

  • Detect or prevent fraudulent transactions
  • Investigate platform misuse or technical vulnerabilities
  • Respond to security incidents

4. With Your Consent

Your information will only be shared in additional ways if:

  • You have given explicit permission
  • You were informed at the time of collection that data sharing would occur

Data Security and Retention

We take the protection of your data seriously. Trendella Digital applies industry-standard technical, physical, and administrative safeguards to prevent unauthorized access, alteration, loss, or misuse of your data. These include:

  • SSL encryption
  • Role-based access controls
  • Secure hosting and backups
  • Internal handling policies and team training

No system is 100% secure. You are responsible for keeping your login credentials confidential. Please do not share your account password or access with others.

We retain personal information only for as long as necessary to:

  • Deliver our services
  • Comply with legal and tax obligations
  • Resolve disputes or enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

Managing Your Personal Information

If you have a Trendella Digital account, you may access or update your personal information through your account settings or by contacting us directly.

Depending on your location and the data protection laws that apply to you, you may also have the right to:

  • Request a copy of your personal data
  • Ask us to correct or delete inaccurate data
  • Object to or restrict certain types of processing
  • Receive your data in a portable format (data portability)

Some information is required for delivering our services. If you request deletion of essential data, some features may become unavailable. Where we cannot fulfill your request, we will clearly explain why.

Public Content and User Submissions

If you participate in community features (e.g., workshops, webinars, live Q&As, or group feedback calls), any content you submit may be visible to other participants.

Use discretion when sharing personal or sensitive information in public-facing spaces. If you upload documents or media, we recommend removing hidden metadata or sensitive details.

We may retain submitted content as part of service records unless otherwise requested.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, data practices, or legal obligations. Material changes will be shared via our website or client communication channels.

Your continued use of Trendella Digital after updates are posted indicates acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or would like to make a request regarding your data, please reach out:

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